7 July 2022 · Driving Hints & Tips

What to Expect During a Truck Service Appointment

5 Things to Expect During a Service Appointment of Your Hino Trucks in Australia

Commercial trucks are a vital part of the economy as they transport goods and materials all over the country. That is why it is so important to keep them well maintained and in good working order. A truck that is not properly cared for can break down, causing delays and disruptions in the supply chain.

At Adtrans Hino, we believe that regular maintenance is the key to keeping your commercial truck in top condition. By staying on top of things like oil changes, tire rotations and brake inspections, you can avoid more serious and expensive repairs down the road.

If you are not sure how to care for your Hino commercial truck, or if you do not have the time to do it yourself, it is best to bring it to the service department of your Hino truck dealership in Australia.

What You Can Expect During a Service Appointment

It is always a good idea to be prepared before you take your Hino truck in for service. Here is a quick rundown of what you can expect from a service appointment for your Hino trucks in Australia:

Thorough Inspection of the Truck

A Hino commercial truck goes through a lot of wear and tear. That is why it is important to get a thorough inspection during your service appointment. Here is what the technicians of Hino trucks in Australia usually look for:

Truck frame—Are there any cracks or damage on the truck frame?

Tires—How are the tires of the Hino truck? Are there tread wear and pressure?

Brakes—Are there any wear and tear in the brakes that will potentially affect the truck’s safety.

Lights—Are the lights working properly? Do they need a replacement?

Engine—Are there any leaks or damage to the truck’s engine?

Test Drive to Diagnose Any Problems

Once the inspection is complete, technicians will take the truck for a test drive. This is to check if there are any problems that may not have been obvious during the inspection. They will take note of any strange noises or vibrations, so they can diagnose the problem and get it fixed as soon as possible.

Review of Findings and an Explanation of What Needs to be Done

To help you understand what is currently happening with your truck, the technicians will go over all of their findings with you. They will also explain what needs to be done to get your truck back in top condition. 

Estimate of the Cost of Repairs

After giving you a rundown of the findings and what needs to be done, you will be given an estimate for the repairs. This estimate will include the cost of parts and labour. Once you have approved the estimate, you’ll receive your service order for an appointment.

Appointment for You to Bring the Truck Back in for the Work to be Done

Depending on the repairs needed and the availability of the technicians, you will need to make an appointment. Most repair shops and dealerships of Hino trucks in Australia prioritise the client’s convenience, and they do their best to accommodate your schedule.

Should You Get your Commercial Truck Serviced at the Dealership to Keep a Warranty?

You do not have to take your commercial truck to the dealership for service to keep your warranty valid. However, there are some benefits to doing so.

Here are some of the benefits of bringing your Hino truck to the official Hino truck dealers in Australia:

Expert Hino Truck Technicians

There will be no other person who knows your Hino truck in the same way as the people who designed and built it. At Adtrans Hino, we take pride in training our technicians specifically for your Hino truck. As experts, they have firsthand knowledge and expertise on how your Hino truck should be running. They can spot potential problems quickly and get them fixed before they cause major damage.

Saves You Time and Money

If you do have a problem that is covered by your warranty, taking your Hino truck to the dealership can save you time and money. We can handle all the paperwork and contact the manufacturer on your behalf.

Genuine OEM Parts

Many independent repair shops use generic truck parts as they are a cheaper option compared to original equipment manufacturer (OEM) parts. Aside from the fact that the same company that made your truck manufactures the OEM parts, these parts are also generally more durable, of higher quality and are covered by a warranty.

When having your Hino commercial truck serviced at the dealership of Hino trucks in Australia, you can be assured that the dealership will use genuine OEM parts.

Better Facilities and State-of-the-Art Equipment

At Adtrans Hino, you can be assured that your Hino truck will receive the best possible care from our service technicians using state-of-the-art equipment. Unlike independent truck repair shops, our dealership also has the best facilities to handle your truck concerns at the soonest possible time.

The Adtrans Hino Advantage

Ultimately, it is up to you whether or not you want to take your Hino commercial truck to the dealership for service. If you are comfortable maintaining it yourself or taking it to a local shop, that is fine. But, if you want the peace of mind that comes with knowing your truck is in good hands, the dealership is a good option.

If you have any questions about our process or what needs to be done, our team at Adtrans Hino is more than happy to answer them. We are here to help keep your truck in top condition so you can keep your business running smoothly.

Visit us today at Smeaton Grange or Mascot. For roadside assistance, please call 1800 MY HINO.